How does this process work?
FedEx Office works with RushMyPassport for all your passport needs. RushMyPassport expedites and reviews your required documents, and FedEx Office offers the photos, printing, and shipping of your application. Service fees are in addition to government fees. Service fees are paid at checkout, and government fees are paid separately in the form of a check or money order.
What is the benefit of using this service?
The benefit of using a third-party hand courier includes:
- Time and convenience. Save time and a trip to the passport office.
- Potentially avoid 30% of delays with a careful review
- If there is an error with your application or documents, RushMyPassport will receive notification from the passport office to help fix any issues quickly.
- Smart-form automation, easy-to-use checklists, and in-depth quality assurance.
- Tracking of your documents from start to finish.
- Customer support by phone, chat, and email.
If you wish to apply directly with the Department of State, visit their website here.
How do I know if my passport is eligible to be renewed?
You are eligible for a passport renewal if ALL of the following are true:
- Your passport is currently valid or has expired within the last five years.
- Your passport is in your possession.
- Your passport is not damaged.
- Your passport was issued when you were age 16 or older.
What do I need to get a passport renewal?
For an adult passport renewal, answer a few questions through the online process with RushMyPassport and then visit your local FedEx Office. Our FedEx Office team can provide your new passport photo and help print out your application forms and the shipping label provided by RushMyPassport through the online process. Your expired or soon-to-expire passport and your check payment for the government fee must be included when shipping the required documentation to RushMyPassport.
What if my name is different from what is listed on my passport?
If your name is different from what is listed on your birth certificate or has changed since the issuance of your most recent passport, you can still renew your passport. When completing your passport application, use your current legal name. In addition, you will need to provide the original name change document, such as a marriage certificate, divorcee decree, or adoption paperwork.
Where is the nearest FedEx Office location that can take my passport photo?
Passport photo services are available at any FedEx Office location nationwide. Find a location near you. At FedEx Office, just $14.95 will get you two government-compliant, 2" x 2" photos to submit with your passport application.
What is the 6-month validity rule?
Most countries require your US passport to have a minimum of 6-months validity after your intended return date. Please review your expiration date to see if a renewal is needed. The purpose of this validity is to safeguard against unforeseen delays you may face in leaving the country you are visiting. The State Department recommends that U.S. citizens renew their passports approximately nine months before the date of expiration.
Is FedEx Office a passport acceptance facility?
No. FedEx Office is not a Passport Acceptance Facility. An Acceptance Facility is usually located within the county clerk's office or US Post Office. A separate fee of $35 is collected at this visit. You can find your nearest passport acceptance agent here.
What is the refund policy?
If you are not eligible for expedited passport services or wish to no longer continue with the process, full refunds are available. However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. Contact RushMyPassport to request your refund by visiting http://fedex.rushmypassport.com.
